Term and Conditions

Last Updated: [Insert Date]

Welcome to Workshop Tool Shop (“we”, “us”, or “our”) at protoolswarehouse.com. These Terms and Conditions govern your use of our website and purchases of our professional workshop tools. By accessing our site or making a purchase, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Authorized Use

Our website is designed for professional tradespeople and serious DIY enthusiasts purchasing quality workshop tools. You agree to use the site only for lawful purposes related to tool purchasing and information gathering.

1.2 Intellectual Property

All content on this site, including product descriptions, images, and technical specifications, is the property of Workshop Tool Shop and protected by copyright laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We take pride in providing accurate, detailed descriptions of our professional-grade tools including:

• Air Jacks and Bottle Jacks
• Clamps (Angle/Corner, F-Clamps, Beam Clamps)
• Workshop Equipment (Bench Grinders, Planers, Sanders)
• Heavy Duty Tools (Cranes, Chain Blocks, Hoists)

While we strive for accuracy, minor variations may occur. Product images are for reference and actual items may differ slightly.

2.2 Professional Use

Our tools are designed for professional workshop environments. Buyers are responsible for:

• Selecting appropriate tools for their intended use
• Following all manufacturer safety guidelines
• Using proper personal protective equipment

3. Ordering and Payment

3.1 Order Process

Orders placed constitute an offer to purchase which we may accept or decline. We reserve the right to:

• Limit quantities per customer
• Reject orders for any reason
• Cancel orders if pricing errors occur

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. You represent that your payment information is accurate and you are authorized to use the payment method.

3.3 Pricing

Prices are in USD and exclude applicable taxes or duties. We may adjust prices at any time without notice, though existing orders will be honored.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days after payment confirmation.

4.2 Shipping Options

• Standard Shipping ($12.95): Via DHL/FedEx, delivery in 10-15 business days after dispatch
• Free Shipping: For orders over $50 via EMS, delivery in 15-25 business days after dispatch

4.3 International Orders

We ship worldwide except to certain remote areas and parts of Asia. Customers are responsible for:

• Any customs duties, taxes, or fees
• Providing accurate shipping information
• Complying with local import regulations

4.4 Receiving Heavy Equipment

For heavy items (cranes, hoists, etc.):

• Inspect shipments before signing
• Note any damage on carrier’s receipt
• Report issues immediately per Section 6

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery if:

• Item is unused and in original condition
• Original packaging with all accessories is included
• Proof of purchase is provided

5.2 Non-Returnable Items

For safety reasons, these cannot be returned:

• Blade & Drill Bit Sharpeners
• Belt & Disc Sanders with used belts/discs
• Bench Grinders/Linishers with wheel use
• Any assembled, installed, or used tool

5.3 Return Process

1. Contact us at [email protected] within 15 days with RMA request
2. Wait for Return Merchandise Authorization (RMA) number
3. Repackage securely with RMA clearly marked
4. Ship to: Workshop Tool Shop Returns, 4427 Kincheloe Road, Portland, US 97232

5.4 Refunds

Approved refunds:

• Process within 3-5 business days after inspection
• Credited to original payment method
• Exclude original shipping costs (unless our error)

6. Damaged or Incorrect Items

If you receive damaged or wrong items:

1. Do not use the item
2. Take photos of the issue
3. Contact us immediately at [email protected] with order number and photos

We’ll arrange replacement/refund and cover all related shipping costs.

7. Liability and Disclaimers

7.1 Product Use

Workshop Tool Shop is not liable for:

• Improper tool use or maintenance
• Personal injury or property damage from tool use
• Consequential damages from tool failure

7.2 Website Availability

We strive to maintain 24/7 site availability but are not liable for temporary outages due to maintenance or circumstances beyond our control.

7.3 Limitation of Liability

Our maximum liability for any claim related to your purchase is limited to the purchase price of the item in question.

8. General Provisions

8.1 Governing Law

These terms are governed by the laws of Oregon, USA. Any disputes shall be resolved in Portland courts.

8.2 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

8.3 Contact Information

Workshop Tool Shop
4427 Kincheloe Road
Portland, US 97232
Email: [email protected]
Phone: +1 (503) 555-0197 (Mon-Fri, 8AM-5PM PST)