Privacy Policy

Last Updated: [Insert Date]

At Workshop Tool Shop (“we”, “us”, or “our”), operating at protoolswarehouse.com, we respect your privacy as much as we respect professional craftsmanship. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from our industrial tool shop.

1. Information We Collect

We collect information that helps us serve industrial professionals like you more efficiently:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment details when you make a purchase or create an account.
• Transaction Information: Details about the tools and equipment you purchase, payment amounts, and order history.
• Technical Data: IP address, browser type, operating system, and device information for security and analytics purposes.
• Usage Data: Information about how you navigate our website, including pages visited and time spent on each section.

2. How We Use Your Information

Like a precision tool serves a specific purpose, we use your data only for legitimate business needs:

• To process and fulfill your orders for industrial tools and equipment
• To provide customer support tailored to professional tradespeople
• To improve our website functionality and product offerings
• To prevent fraud and enhance payment security (using 256-bit SSL encryption)
• To send order confirmations, shipping notifications, and service-related communications
• For internal analytics to better serve our professional clientele

3. Data Sharing and Disclosure

We treat your information with the same care as your workshop tools:

• Service Providers: We share necessary information with payment processors (like PayPal and credit card companies), shipping carriers, and IT service providers – all held to strict confidentiality agreements.
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.
• Never Sold: We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We secure your data with industrial-grade protection:

• All payment transactions are encrypted using 256-bit SSL technology
• Credit card numbers are tokenized and processed by PCI-DSS compliant systems
• We implement appropriate technical and organizational measures to protect against unauthorized access
• Data is stored on secure servers with limited access
• We retain personal information only as long as necessary for business purposes or as required by law

5. Your Rights

You maintain control over your information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Account Preferences: Manage your payment and shipping information through your account settings

6. Cookies and Tracking Technologies

Our website uses essential tools to function smoothly:

• Essential Cookies: Required for basic site functionality, shopping cart operation, and secure checkout
• Performance Cookies: Help us understand how professionals use our site to improve navigation and product placement
• Marketing Cookies: Used sparingly to show relevant tool recommendations to returning customers
• You can manage cookie preferences through your browser settings

7. International Data Transfers

As we serve industrial professionals worldwide (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website and industrial tools are intended for professional users. We do not knowingly collect information from children under 16.

9. Changes to This Policy

We may update this policy as our business evolves. Significant changes will be communicated through our website or directly to account holders.